FAQs

Where can I buy a ProFroster?

We sell them right here on this site!

Why shouldn’t I buy the cheaper “ProFroster” on Amazon?

Because it’s not a real ProFroster and is half the size and sturdiness. See video below!

The counterfeit manufacturers cut corners to cut costs. The plastic of imposter products is flimsy and not food safe, and the product itself is a different size and shape.

When you purchase a genuine ProFroster, you’re choosing a carefully designed and patented product developed by a cake maker just like yourself. The ProFroster is manufactured in the USA, with food safe plastic with FDA approval, and by local manufacturers in California. Everything we buy is local, our packaging, our product, even our shipping materials!

Counterfeit products can be challenging to spot, often due to stolen imagery. Compare shapes and details, and remember: if it’s on Amazon or the price looks too good to be true, it’s a counterfeit product.

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Can I buy a genuine ProFroster on Amazon?

The ProFroster is not sold on Amazon.

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How can I tell if I bought a counterfeit product?

Our product has our ProFroster Logo, says "Made in the USA" and has our patent number on it. U.S. PATENT 9,717,263. If yours does not have those markings, it is counterfeit. We no longer sell on Amazon, a genuine ProFroster can be purchased directly from us and our retailers. You can always contact us and we can verify your purchase!

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My ProFroster is either too tall or too short for my cake, no notch matches, what can I do?

In addition to perfect edges and easy leveling, the ProFroster is designed to give you consistent cake heights. When preparing to ice, if you find that one notch level is too short, and the next too tall — use the “too tall” notch and add extra icing on top to match the ProFroster height. If you use this method, all your cakes for a project will match in height.

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What is a crumb coat?

A crumb coat your first thin layer of icing. This layer seals in crumbs and evens out divots in the cake. It’s not mean to be pretty. It’s simply creating a smooth surface for a second layer of icing. It’s important to chill your crumb-coated caked to set the icing before moving on to the next step.